Processing & Shipping

We process and ship orders within 2–4 hours of being placed. Most orders leave our warehouse the same day you place them — because when you're in pain, waiting isn't an option.

We ship every day except Sunday. A tracking number will be emailed to you the moment your parcel is dispatched.

Need to make a change?

You have a short window after placing your order to request a size swap, address correction, or cancellation. Email us at support@koprez.com as soon as possible and we'll do everything we can to catch your order before it ships. Once your order has been processed, it can no longer be modified — but our team is happy to help with returns or exchanges after delivery.

Delivery times

• United States: 1–5 business days
• International: 5–15 business days, depending on location
  
  

A few important notes

• All delivery estimates exclude customs and clearance delays for international orders.
• Shipping timelines are based on estimates from our carriers (DHL, FedEx, and others). We can't guarantee delivery dates or be held liable for delays caused by weather, natural disasters, or other circumstances beyond our control.